eCarpetGallery Reviews
(Rated by 1853 users)
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Payment Methods
- Credit/Debit Cards
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
75
%OFF50
%OFF50
%OFFOverall Rating
4.3
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Customer Service4.5
- Return Policy4.7
- Shipping & Delivery4.7
- Good Value4.5
Recent Customer Reviews (10)
Alexandra Cook
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Edna Fletcher
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Sarah Bibi
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Francis Saez
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Samantha Leal
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Meredith Hall
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Nathan Lee
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Geralyn Roden
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Helena Frederiksen
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Naomi Carter
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eCarpetGallery Pricing
Under $300
up to $300
Under $200
up to $200
Large Rugs
from $875
Extra Large Rugs
from $1,025
Payment Methods
Accepted Payment Options:
Prices for items on Ecarpetgallery.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For eCarpetGallery credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
eCarpetGallery Pros & Cons
Pros
1
Wide Range of Rugs and Carpets: Offers a diverse selection of high-quality rugs and carpets sourced from around the world.
2
User-Friendly Website: The website is designed with user-friendliness in mind, featuring a clean and intuitive design, robust search functionality, and a wishlist feature.
3
Exceptional Customer Service: Provides responsive and helpful customer service, with a commitment to ensuring customer satisfaction.
4
Flexible Returns and Exchanges: Allows up to 30 days for returns and exchanges, with free returns for first-time customers in the US, Canada, and Europe.
5
Competitive Pricing: Offers rugs at up to 80% off retail prices, catering to various budgets.
6
Free Shipping: Provides free shipping on all orders to continental USA, provincial Canada, Europe, and the UK.
7
Financing Options: Offers financing options through Affirm, allowing customers to split their purchase into easy monthly payments.
8
Positive Reputation: Has a positive reputation with high customer satisfaction ratings.
CONS
1
Limited Physical Locations: Does not have physical locations for in-person shopping.
2
Shipping Costs May Vary: Shipping costs may vary depending on the location, with additional fees for Alaska and Hawaii in the USA, and Yukon, Nunavut, and the Northwest Territories in Canada.
3
Certain Items Not Eligible for Return: Clearance Rugs, Flash Sale Rugs, and Rug Pads are not eligible for return.
eCarpetGallery Features and Benefits
Features
Wide Range of Rugs and Carpets
Offers a diverse selection of high-quality rugs and carpets sourced from around the world.
User-Friendly Website
The website is designed with user-friendliness in mind, featuring a clean and intuitive design, robust search functionality, and a wishlist feature.
Exceptional Customer Service
Provides responsive and helpful customer service, with a commitment to ensuring customer satisfaction.
Flexible Returns and Exchanges
Allows up to 30 days for returns and exchanges, with free returns for first-time customers in the US, Canada, and Europe.
Competitive Pricing
Offers rugs at up to 80% off retail prices, catering to various budgets.
Free Shipping
Provides free shipping on all orders to continental USA, provincial Canada, Europe, and the UK.
Financing Options
Offers financing options through Affirm, allowing customers to split their purchase into easy monthly payments.
Positive Reputation
Has a positive reputation with high customer satisfaction ratings.
Extensive Inventory
Over 100,000 hand-knotted rugs from various global rug-producing regions, including Iran, Turkey, Morocco, Afghanistan, India, and Pakistan.
Diverse Design Range
Offers a wide variety of designs, colors, sizes, and types, including Persian, Oriental, Transitional, Vintage, Tribal, and Contemporary rugs.
Sustainable and Fair Trade Practices
Maintains close relationships with production partners who adhere to strict sustainable and fair trade practices, ensuring high-quality products and ethical sourcing.
Customer Satisfaction
Dedicates itself to customer satisfaction by providing a 30-day return policy, free shipping, and a promise to ship out within 24 hours.
Technological Advancements
Utilizes advanced software and applications to improve product images and provide a seamless purchasing process.
Proprietary Products
Offers proprietary transitional and contemporary hand-knotted and machine-woven designs curated by the ECarpetGallery design team.
Trade Program
Provides discounts starting at 15% for trade members, including interior designers, decorators, and architects.
Promotions and Discounts
Offers various promotions such as 10% off on the first order, 10% off when buying two or more rugs, and special discounts during Black Friday and Cyber Monday sales.
Customer Support
Available for customer inquiries and feedback through phone calls or emails.